TERMS & CONDITIONS
1. Area of application and subject of terms and conditions
Senta Sante GmbH (named as “provider” below) offers Yoga single and group lessons, coachings, courses & workshops, events as well as retreats. These offers will be lead by Senta Gautschi – founder of Senta Sante GmbH – or other teachers/coaches chosen by her. The terms & conditions are guilty for all services, which are produced from the provider or chosen teachers/coaches.
With using one or more services or with the order placement, the user/client agrees with the present terms & conditions. Should there be partial provisions of these terms & conditions, as well as any contracts to be concluded, which are invalid, ineffective or contestable, the other partial provisions will be valid.
2. Yoga und Coaching
Payment
The payment of private or group lessons as well as coaching, has to be done before taking the service via cash, Twint or latest 14 days after with a bank deposit.
Supscriptions (10 lessons) are valid for 4 months, they are personal and not transferrable. Subcriptions which will be stopped earlier, the refund can only take place with a medical certificate or after consultation. Courses with a specific duration will not be refundable after the start of the course.
Coupons
Coupons are valid for one year after the date of issue and are only transferrable after consultation. Coupons are only valid after payment.
Cancellation through attendees
The cancellation of a personal appointment such as private lesson or coaching, has to be minimum 24 hours before the actual appointment. The cancellation of a booked spot in a group lesson, has to be at least 4 hours before the lesson takes place. If a cancellation is too late or the attendee is not showing up without message, the lesson has to be payed with the normal price.
Cancellation through provider
Should the provider cancel an appointment because of Force majeure (like bad weather or illness), the attendee will be informed as soon as possible and an alternative appointment will be found. There are no other claims.
The provider reserves the right to terminate the collaboration for personal or other reasons.In this case, payments made will be reimbursed pro rata.
3. Courses/Retreats/Workshops/Events
Registration and payment
Registrations for courses, workshops, retreats and events are binding, personal and non-transferable. The place is only with an agreed down payment resp. definitely reserved for the amount paid in full. Participation fees are to be paid in full up to 14 days before the event or in the event of later registration / invoicing.
Refund
A reimbursement of the participation fee is only possible in the event of illness / accident upon presentation of a doctor’s certificate up to 24 hours before the start of the event. Retreats with overnight stays have the following refund: till stop of the registration (when more than 30 days before start) 80% refund, 30-15 days before: 50%, 15-7 days before: 20%, 7 to zero days before start: no more refunds.
Cancellation through provider
In some cases there are minimum and / or maximum numbers of participants. If an event is canceled by the provider due to lower registration, illness, accident or other compelling reasons, the amount paid will be refunded in full. No further claims can be made.
4. Program changes
The provider reserves the right to make program and price changes as well as changes to the general terms and conditions.
5. Participation
The principle of personal responsibility of the customer applies, and it is at the discretion of the participant to seek medical advice before the start of courses / events / workshops. Existing pregnancy, existing mental or physical health restrictions and illnesses, chronic illnesses, drug treatments, injuries of any kind must be reported to the course management at the latest at the beginning of the event.
6. Liability
Any liability is excluded for all services provided and organized by the provider. Insurance is the sole responsibility of the participant in every respect.
7. Privacy
The provider undertakes to treat personal data and information confidentially and not to pass them on to third parties. An exception to this is the transfer of data to employees and business partners for organisational reasons. All personal data are stored electronically for processing purposes. The participant also undertakes to treat information about other course participants confidentially.
8. Fotos
Senta Sante GmbH uses photos of events on its own website or from social media, on which possible participants can be recognised. If this happened against the will of a person, he/she can write to Senta Gautschi to remove his/her person from the picture. Further and own claims cannot be asserted.
Senta Sante GmbH / May 2021